Welcome Home – Resident Services
With our premier Resident Services you will be glad that you chose Invitation Homes.
Committed to Serving You
Backed by our 24/7 Peace of Mind Promise, professional management and local dedicated team, we pride ourselves on delivering top-notch customer service and ensuring your experience is a pleasant one.
Invitation Homes provides the highest level of service to our residents, with a responsive and friendly customer service staff available 24 hours a day, seven days a week, when you need us. Our trained associates and licensed contractors are ready to respond quickly if anything in your home is not working properly and they will make sure the job is done right the first time.
Easy and Convenient
We offer our residents an easy to use, online portal to pay their rent, submit a maintenance request, or view your personal Invitation Homes account. All this at your convenience from any device.
To schedule regular maintenance or service please use the “Maintenance Request” link in the Resident Services box to the right.
If you have an urgent maintenance request such as no heat or air conditioning, plumbing leak, etc., please call the toll-free number for your area listed on the Contact Us page. If you have a life-safety emergency please dial 911.
To schedule regular maintenance or service please use the “Maintenance Request” link in the Welcome Home section above.
At Invitation Homes we strive to deliver the highest quality homes in the neighborhood. Before you move in each home must pass our rigorous 250-point quality assurance program. This provides added peace of mind for you and your family that your new rental home will meet your high standards.
Your furry friends are welcome! We understand that your pets are an important part of your family which means they are also important to us. For more details please review our pet-friendly policy in our terms and conditions here.