As the nation’s premier home leasing company, Invitation Homes serves communities across the United States. We own and lease nearly 80,000 single-family homes in great neighborhoods, and our genuine care of these homes ensures residents enjoy a safe and comfortable home, that neighborhoods benefit from well-maintained properties, and that communities receive valuable economic development.
Our mission statement, “Together with you, we make a house a home,” reflects a commitment to our resident-centric business philosophy. The way we carry out that mission on a daily basis is reflected in our company’s core values: Unshakable Integrity, Genuine Care, Continuous Excellence and Standout Citizenship. Our vision is to be the premier choice in home leasing, by continuously enhancing our residents’ living experiences and communities.
Our logo represents four pillars: home, neighborhood, community, and Invitation Homes.
Our value of Standout Citizenship exemplifies how we strive to benefit our neighbors and communities. From our implementation of sustainable Smart Home technology to company-driven philanthropy, Invitation Homes is committed to improving and giving back to the communities our associates and residents call home.
Community Investment
Invitation Homes has invested over $2 billion rehabilitating homes in the communities we serve.
We also take pride in giving back through philanthropy, such as our “There’s No Place Like Home” scholarship contest. In addition, Invitation Homes associates receive 20 hours of paid time off to volunteer in their communities each year. They have used this time to build homes and shelters, contribute and package food and school supplies, and provide other needed support in their communities.
ProCare
Invitation Homes puts residents first with our best-in-class ProCare Property Management. From welcoming residents with an in-person home orientation at move-in, to making residents’ lives easier with our Smart Home technology offering, to providing mid-lease customer care visits, and 24/7 maintenance service – we strive to provide our residents with a worry-free leasing lifestyle.
Resident Engagement
We take pride in consistently providing residents with friendly and professional service. That is why we ask our residents for their feedback after every interaction. Our associates’ compensation is linked to the quality of resident care they provide. We recognize standout resident service with quarterly Genuine Care awards. See what our residents have to say about leasing with Invitation Homes at www.invitationhomes.com/resident-reviews.
Our associates are our most precious resource. From our focus on health and safety to our support for a diverse and inclusive culture, we always treat each other fairly and act with honesty, integrity, and respect.
Learning and Development
Invitation Homes is committed to the professional development and career advancement of our associates. All associates can take advantage of in-house training courses and other programs administered by our dedicated Learning and Development team that helps prepare associates to be successful in their current positions as well as in their broader careers.
Diversity & Inclusion
We believe passionately that diverse and inclusive companies make for more innovative, engaged, and happy teams. Our organization makes it a priority to celebrate diversity and cultivate a culture of inclusion. Invitation Homes is proud to be an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.
Wellness Initiatives & Benefits
Our company’s workplace wellness initiatives, such as wellness challenges and onsite health and wellness services (e.g. flu shots, massages, yoga classes) promote healthy habits and demonstrate managerial support for associates’ physical and emotional well-being.
Invitation Homes is committed to employee health and welfare by providing a competitive benefits package, including health, dental, vision, term life, and disability insurance.
We maintain a tax-qualified 401(k) plan, under which we match a portion of each associate’s contributions.
Corporate Governance Guidelines
Invitation Homes is committed to sound corporate governance practices and the highest ethical standards. Our commitment to good corporate governance is reflected in our Corporate Governance Guidelines, which describe the views and policies of our Board of Directors on a wide range of governance topics. We have adopted a variety of best practices in corporate governance, such as:
- All directors are elected each year (shareholder vote required to stagger)
- Majority of directors are independent
- Opted out of Maryland Unsolicited Takeovers Act
- No stockholder rights plan (“poison pill”)
- Code of Business Conduct and Ethics contains officer prohibition against pledging or borrowing against company stock
- Independent directors meet regularly in executive sessions without the presence of our corporate officers or non-independent directors
- Code of Business Conduct and Ethics contains anti-fraud and conflict of interest policies
- Formal insider trading policy for all associates
- We conduct annual formal enterprise risk assessments with results reported to the Audit Committee of the Board of Directors
We have instituted a range of other corporate governance best practices, including limits on the number of directorships held by our directors to prevent “overboarding,” a robust director education program, rotation of committee members, regular board and committee evaluations, and a commitment to board refreshment and diversity.
Code of Business Conduct and Ethics
We believe it is critically important to maintain a corporate culture that demands integrity and reflects ethical values. The Invitation Homes Code of Business Conduct and Ethics is a tool to help guide us as we collaborate to accomplish our goals together, while holding ourselves individually responsible for our work and accountable for our actions.
Every Invitation Homes associate, regardless of location or position in the company, has an obligation to follow the Code every day, without exception. The Code also applies to members of the Board of Directors of our company. Everyone who works at or with Invitation Homes should feel confident about our high ethical standards, our honesty, and our integrity.
To facilitate enforcement of the Code, we maintain a confidential, anonymous hotline for associates to report any concerns about financial or reporting improprieties, workplace issues, or ethical matters. We adhere to a strict non-retaliation policy in order to protect all associates who make a report in good faith.
At Invitation Homes, we strive to create a better way to live and be a force for positive change, and we are committed to efforts that make us more innovative and sustainable. Protecting the environment is critically important to us, and our sustainability initiatives help limit the carbon footprints and overall environmental impact of our homes. Those initiatives include:
- Smart Home technology that enables maintenance technicians and residents to control thermostats remotely and reduce energy consumption.
- Standards of performance that require the use of energy-efficient lighting and appliances.
- Supply chain management that focuses on our vendors’ sustainability practices and procedures.
Everyone who works at or with Invitation Homes should feel confident about our high ethical standards, our honesty, and our integrity. The Vendor Code of Conduct linked below is an extension of our values to Company vendors and serves to highlight our commitment to ethical business practices and regulatory compliance.
A vendor is any firm or individual that is engaged by Invitation Homes to provide a product or service to Invitation Homes or any of its clients. Vendors include: Rehab general contractors and subcontractors, suppliers of goods or services, real estate brokers and salespeople, consultants, etc. Invitation Homes expects all vendors to adhere to this Code of while conducting business with or on behalf of Invitation Homes.
