Professional, proactive care. It’s what sets Invitation Homes apart.
Our ProCare Service delivers today’s worry-free leasing lifestyle.
Multi-point home inspection ensures a welcoming space before you step in the door
Move-in Orientation explains the workings of your home and its upkeep
Post Move-In Visit catches small issues early, saving you money and hassles
Mid-Lease Checkup makes sure everything is working as it should
24/7 Emergency Service available
We make continuous worry-free living easy.
Because Day 365 should be as enjoyable as Day 1.
Prior to move-in, every one of our homes undergoes a comprehensive multi-point inspection and refurbishment so that everything can be ideal on Day 1. And we’ll walk through the home with you, explaining everything you need to know from how to change the air filters to adjusting the thermostat.
Post Move-In Visit
Once you’re unpacked and settled in, we’ll come by to make sure everything is working just as it should, address any issues you’ve identified, answer any questions, and point out things you should focus on to help maintain a worry-free home.
To get a jump on maintenance needs for your home, we’ll schedule a mid-lease checkup focused on catching small issues early and preventing bigger problems later on. Our ProCare Service Technician will check your home’s plumbing, appliances, cooling and heating system to consider seasonal changes and inspect the structure and safety of your home.
24/7 Emergency & Routine Maintenance
If any maintenance issues come up between our scheduled visits, you can easily schedule a house call with one of our ProCare technicians with a click or a call. We’ll strive to schedule an appointment that is convenient, and addresses the issue quickly and professionally. It is available 24/7 for any emergencies.
See what residents are saying about Invitation Homes.
“It was very easy to call and schedule the maintenance, and they were out immediately.”
-Chris H., Resident
“ProCare is the best part about living here. The team is super-responsive. I always feel safe and well-taken care of.”
-Sara R., Resident