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At Invitation Homes, we want our residents to spend less time worrying about leasing their home and more time making memories in their home. That’s why we want to answer your questions as soon as possible. Check out these commonly searched topics to learn more about living in your home or partnering with Invitation Homes.

As an Invitation Homes resident, do I need resident renter’s insurance?
An active renter’s insurance policy with $100,000 of liability is required in accordance with your lease. Explore renter’s insurance options with our preferred provider, ResidentShield by visiting https://www.ResidentShield.com or calling 800-566-1186. Email your proof of insurance as a PDF to [email protected].

How do I verify employment for Invitation Homes?
Invitation Homes uses the services of “the work number” to assist with all employment verification requests. You may contact this service by calling 800-367-5690 or by visiting https://www.theworknumber.com. Please use employer code: 25381.

Interested in partnering with Invitation Homes?
To become a vendor with Invitation Homes, please visit the contact us page to submit a form on the other inquiries drop-down menu. Select a location and the appropriate new vendor topic and include your information including company name, website and type of business.

I am a vendor. What is the status of my payment? 
Thank you for being a vendor partner with Invitation Homes! To check on the status of your payment please email [email protected].

How do I verify a resident’s rent payments?
To verify a resident’s rent payments, submit a form on the other inquiries drop-down menu. Remember to select a location and the rental verification topic and enter a home address. Or please call our local office numbers found at our complete office directory.


What’s happening at Invitation Homes? Plenty! Check here often to see our latest contests, videos, blog posts and other news.

Lease Friendlier
Lease Friendlier

Invitation Homes is curb-appeal friendly, worry free friendly, good school friendly. Lease Friendlier with Invitation Homes.

Qualification Requirements

Learn more about the screening and selection policy to qualify to lease an Invitation Home.

Miami Testimonial Spotlight1
Providing Excellent Service

“The customer service is so professional and satisfying. It makes renting so easy and comfortable.” – Jean D., Miami