Resident Reviews Houston, TX


Houston Resident Reviews

We are fortunate enough to own homes in the greater Houston area, and we are even more fortunate to have such incredible residents making our homes their own. Our Houston home rentals have given us some of our best and most enjoyable leasing experiences, and we are so glad that our residents feel the same. Here is a small sample of the positive feedback received from the people who have leased with Invitation Homes throughout Houston. 

These memories, stories, and reviews have been submitted by residents living in desirable neighborhoods throughout the greater Houston area, including Spring, Katy, Humble, Fresno, and Friendswood. 

“Invitation Homes has been absolutely the BEST choice for our family of 7 (including our 2 miniature Yorkshire)! YES! They are PET FRIENDLY and that’s a bonus for the executive home we rented. The staff is so incredibly friendly and SO quick to help, you immediately feel at home!” – Randal F.

We love the feeling of safety and security our home provides with smart lock. Whenever we leave in a hurry and aren’t sure if we locked the door all we have to do is log into the app. This has been a lifesaver so many times. Alexis W

“We love leasing with Invitation Homes because the customer service is amazing and attention to any requests is made priority. The SmartHome feature makes us feel safe and reassured that the doors are locked, and the thermostat isn’t draining my bank account. When you’re lucky enough to find a place like this that instantly feels like home, you never want to leave.” – Ashley E

“I love the customer service, whenever I have a problem Invitation Homes handles it immediately and respond quickly also the maintenance is very good and reliable!” Monique R

Scherri N Resident Review Houston

“I highly recommend Kim Lane. She exceeded my expectations on customer service and went above and beyond to assist me with finding the right home. She has a pleasant disposition and is always willing to go the extra mile. It’s hard to find such fantastic customer service in this industry.” – Shonda R.

“Donald has serviced our home multiple times and every time has done an excellent job. He’s always communicating with me about the work orders and what exactly he would be doing.” – Hailame K.

“Maurice was very professional with great customer service skills! I highly recommend for any maintenance needed. Very good communication got the job done. Awesome job! ” – Albert S.

“We have lived in our home for two years and have not had many problems. The few we have had have been resolved in a timely manner. I want to give a BIG shout out to Robert Johnson who went above and beyond to help us get a maintenance issue taken care of in a polite, professional manner. He was quick to answer all our concerns and even followed up the next day.” -Debbie W.


“I’m so grateful for the concern and care that has been given to me by the Invitation Homes staff. They addressed my concerns quickly and were courteous and polite.” – Kai Y.

“I love the convenience of everything, and I do mean everything, being done online! Great customer service and maintenance!” Scherri N


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Miami Testimonial Spotlight1
Providing Excellent Service

“The customer service is so professional and satisfying. It makes renting so easy and comfortable.” – Jean D., Miami