Resident Reviews South Florida/Miami


Miami Resident Reviews

South Florida has been an incredible experience for us at Invitation Homes. Across the greater Miami area, we have had the pleasure of leasing to residents that understand how special a home can be. With the help of our residents, we provide safe and comfortable homes where memories are created, and good times are shared. Here are a few examples of the positive feedback we have received from our residents in the South Florida area.  

These memories, stories, and reviews have been submitted by residents living in desirable neighborhoods throughout South Florida, including Miami, Miramar, Pembroke Pines, Lake Worth, West Palm Beach, and Coral Springs.

Resident Review Miami Home

“An Invitation Homes associate (German) was very very helpful and made the process smooth… He also made me comfortable to look forward to moving in next month.” – Trecy R

“I wanted to inform you that an Invitation Homes employee (John Clark) reached to me promptly yesterday in response to my e-mails.  He was very professional, courteous and very helpful in resolving our issue to a great level of satisfaction.  So often companies receive requests and then most likely do not hear back once the request has been successfully addressed.  I do not want this to be the case.  I want you to know that I am happy to report that he provided the kind of service I was hoping for and has restored our faith with IH.” – Ria J

“I would like to thank my property manager at my previous home with invitation homes. She is amazing I had an issue after I moved out I reached out to her and she contacted me right away researched and solved my issue she has always been very professional she resolves my issue right away. Thank you so much I appreciate it. You are the best.” – Edith L

“I live in Homestead, Florida in the Crystal Lakes development, with Invitation Homes facilitating the leasing process. The assisting Invitation Homes employee is a gem for her outstanding customer service. She is both knowledgeable and efficient to which she demonstrated when she provided leasing options that worked best for me my wife and I. She also treated me like a person and not just another number. She made the normally tedious lease process a pleasure, which was very much appreciated… Every time I had a question or problem, they were helpful and efficient. Keep up the good work Ladies and have a great day.” – Kevin D

“Maintenance man was very nice, friendly, knowledgeable, and courteous. My elderly parent was home (I was at work) and he was very helpful in texting his arrival, showing ID so she felt safe, keeping me up-to-date of the process via text, and being considerate of her being hard-of-hearing. When the situation deemed him needing to return with a new product (faucet), he was exceptional in requesting which product would suit our needs the best, which he then provided (at no extra charge). Awesome job!!” – Elizabeth C


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Miami Testimonial Spotlight1
Providing Excellent Service

“The customer service is so professional and satisfying. It makes renting so easy and comfortable.” – Jean D., Miami