Air Filter Delivery from Second Nature

INVITATION HOMES

The Right Filters, Right When You Need Them

With Invitation Homes Air Filter Delivery from Second Nature, you’ll never have to worry about when to change your air filters. The $9.95 monthly fee* includes all the air filters you need for your home. You won’t need to remember what size filter to buy or even when to make the change. We chose Second Nature’s high-quality air filters with a pleated design to give you better indoor air quality.

When it automatically arrives at your doorstep, it’s time to replace your filter, making it easy to fulfill your home maintenance responsibilities as a resident.

Why Air Filter Delivery?

 


All the right filters your home needs, delivered every 3 months when it’s time to change them.

High-quality filters that keep your HVAC system running efficiently, which can lower your energy bill.


The pleated design blocks harmful toxins & allergens like:
• Pollen        • Dust Mites
• Dust           • Bacteria
• Mold

​*This service is required in leases, where applicable, and is an additional fee above the rental price. Only available on new leases since August 2020.


 

Second Nature FAQs

Q. Why do I need to change my air filter?
A. Changing your air filter every 3 months will keep your HVAC system running efficiently, lowering your energy bills up to 15%. With Invitation Homes Air Filter Delivery from Second Nature, you’ll never have to worry about when to change your air filter because it is automatically delivered when it’s time to replace the old ones.

Watch our how-to video about changing your filter:

Q. Why is Air Filter Delivery required in my lease?
A. As an Invitation Homes resident, your lease requires this service. It is an easy way for you to change your HVAC system’s air filters, which is part of your resident responsibilities. The $9.95 monthly fee is an additional fee above your rental price that will be automatically added to your resident account each month. If your filter is not replaced regularly, a $25 fee will be added to your account.

Q. What’s the difference between Second Nature filters and standard fiberglass filters?
A. Second Nature’s filters have a pleated design that is better for your air quality than the run-of-the-mill fiberglass air filters you can buy at most stores. This design is effective at blocking harmful toxins and allergens like pollen, dust, mold, dust mites, and bacteria.

Q. What happens if I don’t replace my filter?
A. If your air filter is not replaced regularly, a $25 fee will be added to your account. Your maintenance technician will use the expiration date on the side of the filter to track replacement. To avoid being charged, replace your filter when a new one arrives.

Q. When will I receive the filter and how many will I receive?
A. You will receive your first air filter within the first month after you move in and every three months after. You will receive the exact number of filters your home needs.

Q. What happens if I don’t receive my air filter?
A. If you don’t receive your air filter when you expect it, call 888-423-1555 and we will send your filter again.

Q. What if the air filter I receive is the wrong size?
A. If the box you received is labeled incorrectly, double check the filter itself. More likely than not, the correct filter is inside. Try installing the filter you received and if it doesn’t fit, call 888-423-1555 and we will send you the correct filter.

Q. How will I be notified of my air filter shipment?
A. When your Second Nature Air Filter has been shipped, you will receive a confirmation e-mail that includes your tracking information and a link to check your delivery status.

Q. What are my resident responsibilities?
A. As an Invitation Homes resident, you’re responsible for minor home maintenance such as lawn care, pest control, and changing air filters. Click here to see a list of resident responsibilities.

Q. What is a MERV rating?
A. An air filter’s Minimum Efficiency Reporting Value rates the effectiveness of a filter at stopping dust and other unwanted toxins from entering into your home through the air stream. The Second Nature air filter you will receive is highly rated with a MERV score of eight.

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