Invitation Homes maintenance app

Our new maintenance app is part of your worry-free lifestyle.

Request a repair or maintenance service.

Track your home maintenance services 24/7.

Access your maintenance service history.

Easily upload and edit photos and videos from your phone.

Reschedule service visits and receive push notifications for upcoming visits.

Help stop the spread.

We’re taking extra measures to prevent the spread of the COVID-19 through our new contactless service visits. Please take the same precautions to keep our visits as contactless as possible.

Safety precautions

Maintenance frequently asked questions

How do I submit a service request?

Through our convenient maintenance portal. The easiest way to get there is with our new mobile app. Of course, you can always access the portal on your desktop.

What is the maintenance portal?

It’s a convenient place where you can request a repair, keep up your digital “Fridge List,” get service request updates, and watch handy how-to maintenance videos. To make accessing these services even easier, download the mobile app on the App Store  or Google Play Store .

How do I create an account?

It’s easy. Simply sign up through our mobile app (download on the App Store  or Google Play Store ) or on the desktop portal .

What is the digital Fridge List...and why do I need it?

The Fridge List is a handy tool we created to help you keep track of minor, non-emergency maintenance requests. By bundling your work orders together for a future ProCare visit, you avoid having to take time off of work multiple times.

Who will come to my house?

ProCare visits are handled by our professional ProCare certified techs who are background-checked and carefully trained. If a maintenance issue requires the help of a specialist, we have a vendor network of highly qualified technicians and tradespeople who must follow a strict code of conduct .

How do I become a vendor partner?

Thanks to a strong vendor network, Invitation Homes prepares and maintains 80,000 homes in 16 markets across the U.S. If you’re interested in joining the team, please review our requirements and submit your business’ information .