As Invitation Homes continues to grow and scale operations, the company seeks new ways to cultivate career-broadening experiences for associates, improve the resident experience and create value for shareholders. While Invitation Homes is a fast-growing company, it is important to note that growth does not happen aimlessly or just for the sake of it. Diversifying business plans helps us generate significant value across the board, especially for our three key stakeholders: residents, associates and shareholders.
Improving the resident experience
The company’s growth benefits residents through additional service offerings, improved expertise and an elevated leasing experience. Scaling our business has led to more robust app-based services, improved Smart Home technology and discounts on home-related products and services. We also offer residents an increasing number of housing options as we pursue different acquisition channels. For example, through build-to-rent (BTR), we have the opportunity to create for-purpose communities with brand-new homes for lease and neighborhood amenities that are desired by our residents.
Empowering professional growth
Individuals seek out careers with Invitation Homes to pursue professional growth because they know that being part of a growing company means access to new and rare opportunities. Time spent with the best-in-class team at Invitation Homes provides an opportunity to gain and refine various skill sets with unique experiences. Associates can take on different challenges, build new business channels and advance their careers.
Creating a positive feedback loop for continued success
Ultimately, we create value for shareholders by running a successful business. One metric we use to define success is adjusted funds from operations (AFFO), which is equal to cash flow from our operations, less the expenses we incur to preserve and maintain the value and functionality of our homes. This represents the bottom-line cash flow generated by our business. So, the more that number increases, the more we increase our earnings per share and ultimately increase the stock price of our publicly traded company. This delivers value for our shareholders and creates a positive feedback loop so we can keep supporting associate career growth and hire best-in-class talent, which in turn supports our ability to care for our homes and provide a continued exceptional experience for our residents.
Invitation Homes knows that the talent and dedication of our associates enable the company to reach new heights. Our maintenance team is the front line in ensuring our residents’ homes are clean, safe and functional; our leasing team helps individuals and families make our houses their homes; our customer service team makes residents’ days just a little bit easier; and our corporate teams work behind the scenes to create growth and value for all stakeholders. The hard work of our entire team means we can sustain operations across our key markets and make plans that shape the future of the single-family rental (SFR) industry.
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