Air Filter Delivery
Enjoy the convenience of receiving the right air filters, right when you need them.
High-quality air filters at your doorstep when you need them.
As a resident, changing the filter on your HVAC system is an important responsibility. That’s why we’re making it as easy as changing a light bulb. We automatically deliver high-quality air filters to your doorstep. These innovative pop filters perform better, are easier to install, and create less environmental waste. All you have to do is pop them in.
Air filter delivery is part of a worry-free lifestyle.
Save money.
These high-quality pop filters can reduce the energy usage of your HVAC system by up to 15%.
Live healthier.
The pleated design, with flex-lock technology, blocks harmful toxins and allergens like pollen, dust mites, mold, and bacteria.
Eliminate guesswork.
Get all the air filters your home needs delivered when it’s time to change them – every three months.
Air Filter Delivery Fast Answers
Why do I need to change my air filter?
Why do I need to change my air filter?
Changing your air filter every three months removes harmful toxins from the air and helps lower your energy bill up to 15%.
How do I change my air filter?
How do I change my air filter?
Second Nature air filters work hard – but changing them is easy. Please watch our short how-to video.
Why is air filter delivery required in my lease?
Why is air filter delivery required in my lease?
Replacing your HVAC’s air filter every three months keeps the system functioning properly and is simply too important to leave to chance. Our partnership with Second Nature protects both you and your home.
What do I get for my $9.95 monthly fee?
What do I get for my $9.95 monthly fee?
Your service includes all the air filters you need for your home, conveniently delivered to your doorstep every three months. It’s healthier air, hassle-free.
What are pop filters?
What are pop filters?
Pop filters, with their innovative flex-lock technology, capture 97% more of the smallest particles in your home’s air*. That's better for your air quality than the run-of-the-mill fiberglass air filters you can buy at most stores.
Pop filters are not available in every filter size, so you may receive another type of high-quality filter if your home’s filter size(s) are not available.
Eco-minded — Because they pop open, we use less cardboard to ship – reducing our carbon footprint
Simplified Installation — Pop filters work no matter which side they’re installed on
Better Filtration — 2.5x more surface area than flat fiberglass filters for better airflow
* Industry-standard ASHRAE 52.2 tested 04.10.2020 as compared to flat fiberglass filters and a major filter media manufacturer
What happens if I don’t replace my filter regularly?
What happens if I don’t replace my filter regularly?
A $25 fee could be added to your account. Your maintenance technician will use the expiration date on the side of the filter to track replacement. To avoid being charged, please replace your filter right when the new one arrives.
When will I receive the filter and how many will I receive?
When will I receive the filter and how many will I receive?
You’ll receive your first air filter within the first month after you move in, then every three months after that. You’ll always receive the exact number of filters your HVAC system needs.
What happens if I don’t receive my air filter?
What happens if I don’t receive my air filter?
If you don’t receive your air filter when you expect it, please call 888-423-1555 and we’ll send your filter again.
What if the air filter I receive is the wrong size?
What if the air filter I receive is the wrong size?
If the box you received is labeled incorrectly, check the filter itself. Often times, the correct filter will be inside. Please try installing the filter you received, and if it doesn’t fit call 888-423-1555 . We will send you the correct filter.
How will I be notified of my air filter shipment?
How will I be notified of my air filter shipment?
When your Second Nature air filter has been shipped, you will receive a confirmation email that includes your tracking information and a link to check your delivery status.
What are my resident responsibilities?
What are my resident responsibilities?
As an Invitation Homes resident, you’re responsible for minor home maintenance such as lawn care, pest control, and changing air filters. Click here to see a full list of resident responsibilities.
*Fees and service availability may vary by location and home. This service is required in leases on all homes with HVAC systems. The $9.95 monthly fee is an additional fee above your rental price that will be automatically added to your resident account each month. If your filter is not replaced regularly, a $25 fee will be added to your account. Available on new leases since August 2020 and lease renewals starting May 2021.