Sustainability
Environmental stewardship
At Invitation Homes, we are committed to creating a better way to live and being a force for positive change. At the same time, we are advancing efforts that make our Company more innovative and our processes more sustainable. Protecting the environment is a priority for us, and our corporate responsibility initiatives help to reduce the Company’s carbon footprint and the environmental impact of our homes.
While each resident is responsible for their own utility usage — which drives energy and water consumption — we seek to address environmental performance within our control through operational practices and encourage our residents to join us in making sustainable choices in their homes.
Our progress towards sustainability:
We use energy-efficient ENERGY STAR® certified appliances when feasible.
We use smart home technology to help residents manage their homes.
Our third-party utilities vendor notifies us when utility consumption in a home is abnormally high. In these cases, we provide the residents with suggestions on how they can reduce their energy usage.
We invest in the Fifth Wall Climate Technology Fund, supporting companies creating climate-friendly technologies for real estate.
We regularly replace deficient plumbing with low-flow plumbing fixtures, where feasible.
We reduce drive times for our repair technicians by optimizing routes and triaging maintenance issues.
We deliver air filters to our residents each quarter, prolonging the life of our HVAC systems, reducing expenses associated with repairs, minimizing downtime associated with system failure and providing better air quality in the home as well as for the environment.
Our Green Spaces community initiative brings residents, associates and partners together to develop and improve outdoor community spaces in our markets.
We install water-saving landscape designs in arid locations.
We are committed to educating our residents about energy-efficient practices.
We eliminate paper use among field technicians by utilizing software to electronically receive and process work orders.
Our maintenance vehicles are stocked with routinely used tools and supplies to reduce trips to hardware stores and eliminate unnecessary travel.
Turns and maintenance
Renovations offer an opportunity to install energy-efficient fixtures and appliances in our existing portfolio. As an example, we install a variety of low-flow plumbing fixtures to save on water consumption, where feasible. We also use durable materials such as granite countertops and luxury vinyl plank flooring. The carpet products we use are manufactured using recyclable bottles as the primary material. Our mobile maintenance app allows our residents to make camera-enabled maintenance requests, allowing us a chance to diagnose the problem before we arrive and reduce the number of return trips.
ProCare®
Our ProCare® service helps us proactively identify home performance improvement opportunities that can prevent larger issues from occurring later. Through this program, we proactively engage with each home and each resident at specific points in their lease, ensuring that we can make any tune-ups needed to maintain the home to our standards
Smart Home technology
Our Smart Home technology helps our residents manage access to their homes and potentially save on their energy bills. Residents can remotely lock and unlock the front door, control the thermostat and receive notifications about their home — all virtually.
Natural disaster preparedness
Extreme weather events put some of our markets at risk for natural disasters, including but not limited to tornadoes, hurricanes, floods and wildfires. Our risk management team works with multiple third-party vendors to enhance our ability to respond quickly and effectively to such natural disasters and weather events. These collaborative partnerships allow us to optimize how we respond to resident issues and result in quicker repairs so our residents may continue to safely inhabit their homes after a disaster.
Resident engagement on sustainability
We provide residents with practical guidance for living more sustainably in our homes. Through tips on efficient use of water, energy, and appliances — along with other everyday practices — we help residents make everyday choices that conserve resources and support the long-term care of their homes.