We believe that delivering strong financial results while also contributing in a positive way to all of our stakeholders is the definition of true success. We strive to provide a work environment that attracts, develops, and retains top talent by creating an engaging work experience with opportunities for development. Further, our engagement with residents, community members, vendors, and others help build strong connections that benefit our communities.
Associates are the backbone of our company. Nothing happens without the day-to-day dedication of our invaluable associates. Whether they are a front-line ambassador who represents us each and every day with our residents or a back-of-the-house support team member who ensures we continue to move forward, our associates are our greatest asset. From our focus on associates’ well-being, health, and safety to our support for a diverse, equitable, and inclusive culture, we treat each other fairly and act with honesty, integrity, and respect.
Additionally, our company’s workplace wellness initiatives, such as health and wellness services, promote a healthy company culture and demonstrate managerial support for associates’ physical and emotional well-being. Invitation Homes is committed to associate health and welfare by providing a competitive benefits package, including health, dental, vision, term life, and disability insurance. Furthermore, we put the safety of our associates at the forefront of everything we do and as such have established a national safety committee that provides direction, resources, and monthly awareness and education initiatives to associates.
We recognize that the vitality of our business is directly linked to the vitality of the communities in which we operate. We invest in upfront renovations of our homes and maintain them to high standards through timely maintenance services. We believe that these investments benefit our communities by creating jobs, enhancing neighborhood appearance and livability, and improving the overall quality of life for our residents and their neighbors. In addition, we believe such investments improve our relationships with local communities and homeowners’ associations.
To promote these relationships, we encourage our associates to be good neighbors in their respective communities by partnering with local organizations to provide support to those in need. We’re actively engaged in a broad range of community and philanthropic activities in our markets, contributing funds nationwide and encouraging our associates to be active in their communities by providing each of them 20 hours of paid volunteer time each year.
As the nation’s premier home leasing company, Invitation Homes provides high-quality, professionally managed homes for lease in 16 markets across the country. We recognize that the vitality of our business is directly linked to the vitality of the communities in which we operate. Below is our 2022 cumulative impact on the communities where we operate.
By offering quality homes in attractive neighborhoods, we give residents the choice to lease a home in a community that may not have otherwise been attainable. We strive to provide our residents with a worry-free leasing lifestyle through service that includes welcoming them with an in-person home orientation at move-in, making their lives easier with our Smart Home technology and other ancillary service offerings, providing 24/7 maintenance combined with our best-in-class ProCare property management platform, and surveying residents to ask for feedback that can help us make their experience even better. We have been successful at driving consistently high resident satisfaction by promoting a culture of Genuine Care, including through a formal recognition program and by linking all operational associates’ compensation to resident satisfaction.