Renters insurance

You are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage - and $100,000 for dog bite liability insurance, if applicable - in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items - we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal belongings.

For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $100,000 in liability coverage for each excluded dog.

You can easily contact ResidentShield at (800) 566-1186 or visit their website at ResidentShield.com/InvitationHomes . If you purchase coverage with ResidentShield, your policy will be automatically delivered to our leasing office, so you won’t have to send proof of insurance.

Existing ResidentShield renters insurance policy holders should submit their proof of insurance via email to [email protected] .

Feel free to email [email protected]  with any questions regarding your ResidentShield insurance coverage.

Of course. While we suggest ResidentShield for your benefit, you are welcome to go with insurance carrier of your choice. Please make sure you send the declaration page to the compliance team at [email protected] .

We strongly encourage you to purchase a renters insurance policy that includes coverage for your personal belongings in addition to the $100,000 of required liability coverage.

If you choose not to purchase insurance from ResidentShield, you must submit proof of insurance to [email protected] . A courtesy copy (“cc”) should also be provided to the Leasing Agent (for New Move-Ins) or the Renewal Coordinator (for Renewals).

For proof of insurance, you must submit your renters insurance policy declaration page (or pages) that contain the following information to [email protected] :

• Insured Name (the Resident's name)

• Insured Address (including unit number, if applicable)

• Insurance Carrier (or insurance agency) name and contact information

• Policy Term (dates of coverage)

• Liability limit equal to or greater than $100,000

• Interested Party: Invitation Homes Inc., PO Box 3687, Coppell, TX 75019

Our compliance team will send you an automatic reply. Please remember that this only means the insurance was submitted – not that the insurance is satisfactory. If your coverage is found to be insufficient, we’ll email you. 

Your proof of insurance is typically uploaded to our Renters Insurance database within 48 hours (two business days from date received, excluding holidays).

No. Your home must have at least one renters policy limit of $100,000 or higher.

It’s your responsibility to have an active renters insurance policy during the entire lease term and to notify us of any changes to policy terms and conditions. Changes should be sent via email to our compliance team at [email protected] .

If our records show you don’t have an active renters insurance policy with a minimum of $100,000 of liability coverage, you’ll be enrolled in the Invitation Homes Liability-Only policy and will be charged a recurring fee of $15.50 each month. Be aware that this policy only covers damage to Invitation Homes’ property and doesn’t insure your personal belongings.

Restricted dog breeds include American Pit Bull Terriers, Rottweilers, Staffordshire Terriers, and any dog that has a percentage or mix of any of those breeds. Any canines other than domestic dogs are not permitted, such as wolves, coyotes, dingoes, jackals, etc., along with any canine or wolf hybrids. For example, a Husky Wolf or Timber Wolf mix is not permitted.