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How to fulfill our insurance requirements

You have 3 choices.

1) Use our preferred provider.

Get a ResidentShield liability policy

ResidentShield has policies that meet our personal liability requirements for insurance coverage.

Get all your stuff covered by ResidentShield

You will get your personal property covered from a reliable company.

2) Choose your insurance.

You must have $100,000 personal liability and dog bite coverage

Covers injuries and damages to other people and their property. You must ask to add dog bite coverage.

You may choose to add personal property coverage

Covers your property in case of fire, theft, vandalism, bad weather, etc.

3) We’ll sign you up.

Automatic Home Liability enrollment

If you don’t purchase a policy, you’ll be charged monthly for a Home Liability policy.

Your belongings won’t be covered

Your insurance coverage won’t include personal property.

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Home Liability coverage

If you don’t purchase a policy, you’ll be automatically enrolled and charged monthly for a Home Liability policy on your account ledger.

Covers damage to the home

Could help pay medical bills if someone is injured at your home

No coverage for your personal property

If you have a dog, you must add $100,000 dog bite liability insurance

ResidentShield® is our preferred provider.

Use ResidentShield for your renters insurance and you’ll be pre-approved as a current or future resident. Plus, your policy will be automatically delivered to our leasing office, so you won’t have to send proof of insurance.


ResidentShield brochure

Renters insurance frequently asked questions

What are my renters insurance coverage requirements?

You are required to carry an active personal liability policy that includes a minimum of $100,000 in liability coverage - and $100,000 for dog bite liability insurance, if applicable - in accordance with your lease, from an insurance carrier with an AM Best rating of A-VII or better. Liability insurance does not cover your personal items - we strongly encourage you to purchase a renters insurance policy that includes coverage for your personal belongings.

For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $100,000 in liability coverage for each excluded dog.

What are the dog bite liability insurance requirements?

Residents must carry $100,000 for dog bite liability insurance, if applicable – in accordance with your lease. For dog bite liability insurance, if your carrier excludes coverage for any dog at the residence, you must obtain a separate, stand-alone dog bite liability insurance policy with at least $100,000 in liability coverage for each excluded dog. 

Can I choose any insurance carrier I want?

Of course. While we suggest ResidentShield for your benefit, you are welcome to go with insurance carrier of your choice. Please make sure you send the declaration page to the compliance team at [email protected] . Don't forget to list Invitation Homes as an Additional Interested Party on your policy.

How do I submit proof of renter’s insurance?

For proof of insurance, you must submit your renters insurance policy declaration page (or pages) that contain the following information to [email protected]

  • Insured Name (the Resident's name) 

  • Insured Address (including unit number, if applicable) 

  • Insurance Carrier (or insurance agency) name and contact information 

  • Policy Term (dates of coverage) 

  • Liability limit equal to or greater than $100,000 

  • Interested Party: Invitation Homes Inc., PO Box 3687, Coppell, TX 75019


I submitted my renter’s insurance, but I am still being charged. How can I get the charges removed?

If you submitted proof of renters insurance that fulfills all our requirements, but are still being charged for enrollment in the Home Liability policy, please email [email protected] . request for help through our Contact us page.  

What happens if my policy expires during my lease?

It’s your responsibility to have an active renters insurance policy during the entire lease term and to notify us of any changes to policy terms and conditions. Changes should be sent via email to our compliance team at [email protected]

I am renewing my lease and need to renew my renters insurance as well – What do I need to provide as proof and where do I submit it?

For proof of insurance, you must submit your renters insurance policy declaration page (or pages) that contain the following information to [email protected]

  • Insured Name (the Resident's name) 

  • Insured Address (including unit number, if applicable) 

  • Insurance Carrier (or insurance agency) name and contact information 

  • Policy Term (dates of coverage) 

  • Liability limit equal to or greater than $100,000 

  • Interested Party: Invitation Homes Inc., PO Box 3687, Coppell, TX 75019


How do I purchase a ResidentShield policy?

You can easily contact ResidentShield at (800) 566-1186 or visit their website at ResidentShield.com/InvitationHomes . If you purchase coverage with ResidentShield, your policy will be automatically delivered to our leasing office, so you won’t have to send proof of insurance.

What should I do if the information I submit to ResidentShield is returned?

If the information you submitted to ResidentShield is returned, please contact ResidentShield directly for assistance.